supertoto Privacy Policy

This page describes what we collect when you use supertoto and how we keep that data protected. We take your privacy seriously and are transparent about the information we gather, how we use it, and the choices you have.

When you create an account on supertoto, deposit funds via DANA, e-wallet, mobile banking, local payment, or online payment, or place a wager during Liga 1 or Piala AFF coverage, we collect certain personal details. We explain below exactly what those details are, who has access to them, and how long we retain them.

What we collect on supertoto

We collect your name, email address, phone number, and date of birth when you register. We also collect your residential address and national identity number during account verification — this is required by law in your jurisdiction and helps us prevent fraud and money laundering.

When you deposit money, we record the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We do not store your full card or bank details; our payment processors handle that securely on their own servers.

We log your activity on supertoto — which games you play, which football matches or live-dealer tables you access, your session duration, and your device type (mobile or desktop). We also collect your IP address and browser information to detect unusual login patterns and protect your account from unauthorised access.

How we use your data on supertoto

We use your information to verify your identity, process your deposits and withdrawals, and settle your account during major events such as Idul Fitri, Idul Adha, and Imlek when transaction volumes peak. We also use it to send you account notifications — for example, when you log in from a new device or when a withdrawal is pending.

Our supertoto platform uses your data to personalise your experience. If you frequently watch Liga 1 matches, we may highlight those markets. If you prefer live-dealer tables, we show those first. This personalisation happens on your device; we do not build a detailed profile to sell to advertisers.

We analyse aggregate, anonymised data to improve supertoto — for instance, we track which payment methods are most popular in Jakarta, Surabaya, Bandung, and Medan so we can optimise our payment rail. We also use your data to comply with anti-money-laundering regulations and to investigate suspected fraud or account abuse.

Third-party processors and your data

Our supertoto servers may sit outside your jurisdiction. We use data centres in multiple regions to ensure fast access and redundancy. Your data is encrypted in transit and at rest using industry-standard protocols.

We work with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and major Indonesian banks) to handle your deposits and withdrawals. These processors have their own privacy policies and security standards. We do not control how they store or use your data beyond what is necessary to complete your transaction.

We also use third-party fraud-detection and identity-verification services. These services receive your name, address, and national identity number to check for suspicious patterns. They do not retain your data longer than necessary to complete the verification.

Your rights regarding your data on supertoto

You have the right to request a copy of all personal data we hold about you. You can also ask us to correct inaccurate information or delete your account and associated data, subject to legal retention requirements.

If you believe we have misused your data, you may lodge a complaint with the relevant data-protection authority in your jurisdiction. We will co-operate fully with any official investigation.

You can opt out of non-essential communications (such as promotional emails about new games or tournaments) by adjusting your account settings on supertoto. You cannot opt out of transactional emails — for example, withdrawal confirmations or security alerts — as these are necessary to operate your account.

Cookies and tracking on supertoto

We use cookies to keep you logged in, to remember your preferences, and to detect fraud. These are essential for supertoto to function. We also use analytics cookies to understand how users navigate our platform — for example, which sections are most popular and where users encounter problems.

You can disable cookies in your browser settings, but doing so may prevent supertoto from working correctly. We do not use third-party tracking pixels or social-media cookies.

Contact us about your privacy on supertoto

If you have questions about how we handle your data on supertoto, or if you wish to exercise your rights, please contact our support team. We will respond to all data-access requests within 30 days.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of supertoto comply with their own jurisdiction's law.

We update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on supertoto. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.